FAQ

Frequently Asked Questions

What areas do you service?

Chesapeake: Deep Creek, Great Bridge, Hickory, and Grassfield

Virginia Beach: Pungo, Sandbridge, and Indian River

Do you require a yearly contract?

Unlike most, we do not require a signed yearly contract. A good ole' gentleman's handshake will do.

Do you offer a one time lawn service?

Due to our strict daily/weekly schedule, we are unable to provide one time services at this time.

Do you bag grass clippings?

Since we use highly efficient commercial mowers with sharp mulching blades, typically there is no need to bag clippings. Mulching recycles essential nutrients back into the ground that your lawn needs to remain healthy. Think of it as a natural fertilizer for your lawn! If there is clumping due to extremely tall grass, then our crew may bag the clippings.

What about weather delays?

We try to service our customers on the same day each week and in order to stay on schedule, we will service in light rain. In the event of heavy rain, we will make every effort to service you on our next available day.

What other types of services do you offer?

Other services we currently offer are mulch services, spring clean up, bush/shrub trimming, core aeration and overseeding, leaf removal and fall clean ups.

Am I required to be home at the time of service?

You are not required to be home during the time of service. We do, however, ask that the service area be accessible and clear of any debris such as kids toys, hoses, etc. We do our best to spot them but cannot be responsible for any damage to articles left on the lawn. ALWAYS keep pets inside during your scheduled service. We would hate for them to get hurt in any way.

What is your billing procedure and what forms of payment are accepted?

We accept cash, check and major credit cards.

We have two options for billing:

(LAWN MAINTENANCE ONLY)

Pay at the time of service

We will send you an itemized invoice at the end of each month, via email, for the services that we completed.

Bush/ Shrub trimming services are due at completion

Mulch services and aeration and seeding require a 20% deposit and payment is due at completion